Our Guarantee - 100% Satisfaction
We have a simple business policy: If you're not 100% satisfied with our products, we will credit your account or refund your money. Just return the part to us in like-new condition within 30 days from the date of invoice, and we'll refund the full purchase price (except for return and original shipping charges, which aren't refundable). This includes manufacturers' defects on electrical parts.
At FastCycleParts, customers are our #1 priority, so we will do everything in our power to remedy your situation. Unfortunately, in rare circumstances a few exceptions to this policy do exist. Please read our our Return Policy and the information below, and feel free to contact us with any questions.
Special Warranty Information
Used and Damaged Parts: Any part which, in our opinion, shows evidence of being used or installed contrary to the manufacturer's instructions and/or subjected to improper handling, packaging or return shipping by the customer, will not be eligible for exchange, refund or warranty consideration. We reserve the right to charge a restocking fee of 10% or refuse any exceptions. For defective parts, or those shipped in error, return shipping charges will be refunded in full. Remember, we cannot return products to our suppliers or re-sell them to other customers if you damage them when installing, so please be careful!
Electrical Products: All electrical items must be returned to the manufacturer for repair or replacement per the manufacturers' warranty. No electrical product returns are accepted at Xtreme Revolution. We do this to ensure that you get direct service faster.
Exhaust Pipes and Mufflers: There is no warranty on exhaust pipes and mufflers with regard to discoloration. Blueing or discoloration is caused by tuning characteristics, cam timing, carburetor jetting, overheating, and so forth and is NOT caused by defective manufacturing. Once you have started your motorcycle, there is no refund on exhaust pipes and mufflers, except in the case of a manufacturing defect.
Wheels and Rims: There is no warranty on wheels and rims we sell once a tire has been mounted on the wheel. If your wheel or rim has a manufacturing defect, or has been damaged in shipping, you must notify us of the problem before a rubber tire has been mounted.
Seats/Saddlebags: Seats, once mounted, cannot be returned. Returned seats and saddlebags must be in like-new condition, with no evidence of wear or mount marks. We cannot re-sell a used seat or saddlebag to another customer, so please be careful before mounting your new seat or saddlebag to check fitment.
